7zed Terms and Conditions

These terms and conditions ("Terms") apply to the 7zed platform and all of its associated services, websites and applications. Definitions of key terms used below are provided here:

1.1 Definitions

• "Platform" refers to the 7zed website, mobile version and all related digital services.
• "User" or "Member" refers to any person who has registered on or is using the platform.
• "Account" refers to the personal user account of each registered member.
• "Funds" refers to the amount of money deposited in a user's account.
• "Bonus" refers to all promotional offers, free bets and additional credits provided by 7zed.

1.2 Effectiveness of Terms

These terms are drawn up for players in Bangladesh. 7zed reserves the right to amend these terms at any time. Continued use of the platform after any amendment will be considered acceptance of the updated terms.

2.1 Age Requirement

You must be at least 21 years old to register and use the services on 7zed. Creating an account for minors is strictly prohibited.

2.2 One Account Policy

Only one account is permitted per person, household or device. Operating multiple accounts will result in all accounts being closed and associated funds may be forfeited.

2.3 Registration Information

You must provide accurate, complete and up-to-date information at the time of registration. Providing false information is a breach of these terms and may result in account termination.

• Full name (as per national identity card)
• Date of birth and proof of age document
• Valid email address
• Accurate payment method details

2.4 Identity Verification (KYC)

7zed may request identity verification documents at any time. If the requested documents are not submitted, withdrawals may be suspended or the account may be temporarily closed.

3.1 Password and Security

It is your responsibility to keep your account login details confidential. If you notice any suspicious activity, notify our support team immediately. Sharing your account details with anyone else is prohibited.

3.2 Account Transfer

Selling, transferring or renting your account to another person is strictly prohibited. If such activity is detected, both accounts will be closed.

3.3 Account Closure

You may request account closure at any time through our support team. Any outstanding balance must be withdrawn before the account is closed.

4.1 Deposit Limits

The minimum deposit amount is ৳200 (two hundred taka). This limit applies to all payment methods. The maximum deposit limit may vary by method and account.

4.2 Withdrawal Limits

The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawals are generally completed within 15 minutes to 2 hours.

4.3 Accepted Methods

The following payment methods are supported on 7zed:

• bKash
• Nagad
• Rocket
• Bank Transfer (direct bank transfer)

4.4 Same Method Policy

Deposits and withdrawals follow a same-method policy. This means you will generally be required to withdraw using the same method you used to deposit.

4.5 Transaction Responsibility

7zed is not responsible for any loss of funds resulting from incorrect information provided during a deposit or withdrawal. It is entirely the user's responsibility to verify all details before completing a transaction.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit up to ৳5,000. A minimum deposit of ৳200 is required to receive this bonus.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times (15x). This means the bonus funds will be converted to real cash only after you have placed bets totalling 15 times the bonus amount.

• Withdrawals are not possible until the wagering requirement has been met.
• Bonuses have a set expiry period — any unused bonus will be cancelled after it expires.
• The wagering contribution may differ for certain games or bet types.

5.3 Other Promotions

Separate terms may apply to all 7zed promotions and offers. Accepting the terms stated alongside each offer is mandatory.

5.4 Bonus Abuse

If any attempt to exploit bonus benefits unfairly is detected (multiple accounts, collaborative betting, hedging, etc.), the bonus will be cancelled immediately and the account may be suspended.

6.1 Betting Rules

All bets are final once confirmed and cannot be changed. The rules applicable to in-play betting are published separately.

6.2 Results and Payouts

Game results are always determined by the game provider's system. If an incorrect payout occurs due to a technical error, 7zed reserves the right to correct that discrepancy.

6.3 Game Suspension or Cancellation

If a game is interrupted mid-session due to a technical issue, the staked bet amount will be refunded. The final authority to decide on such matters rests with 7zed.

6.4 Special Provisions for Cricket Betting

In cricket betting, if a match is cancelled due to weather, rain or any other reason, the result will be determined in accordance with the Duckworth-Lewis method or the official decision.

7zed believes that gambling should be an entertainment activity, not a source of income. We encourage all members to play responsibly.

7.1 Self-Restriction Tools

We provide the following tools:

• Daily / weekly / monthly deposit limit setting
• Temporary break (cooling-off period)
• Self-exclusion facility

7.2 Problem Gambling Support

If you feel that your gambling is getting out of control, please visit our Responsible Gaming page and contact us.

The following activities are strictly prohibited on 7zed:

• Attempting to gain an advantage through fraud, deception or any other dishonest means
• Using bots, scripts or automated software
• Attempting to gain unauthorised access to another member's account
• Using the platform for money laundering or illegal financing purposes
• Creating multiple accounts with the intent to circumvent bonus policies
• Participating in match fixing or result manipulation
• Collaborating with other players to gain an unfair advantage (collusion betting)
• Sending harmful code or viruses to the platform

8.1 Disciplinary Action

For any of the above violations, 7zed reserves the right to cancel the account, forfeit the balance and take legal action if necessary.

All content on the 7zed platform — logos, designs, text, graphics and software — is the intellectual property of 7zed or its licensors.

• Copying, distributing or commercially using any content from the platform without prior written permission is prohibited.
• Viewing and using pages for personal and non-commercial purposes is permitted.
• Using 7zed trademarks or brand elements without permission is legally punishable.

7zed is not liable for any loss in the following circumstances:

• If a game or bet is affected by internet disconnection or technical issues
• If delays or errors occur due to third-party software or payment providers
• If the user suffers a loss as a result of sharing their own login credentials with someone else
• If the service is suspended due to unforeseen circumstances (force majeure) such as natural disasters, war, or government directives

In no case shall 7zed's maximum liability exceed the total amount deposited by the relevant user in that month.

Our detailed guidelines on the collection, storage, and use of your personal information can be found on the Privacy Policy page. The key points are:

• We use your information for the purpose of providing our services.
• Your information is not sold or transferred to third parties except where required by law.
• SSL encryption technology is used for security.

12.1 Changes to Terms

7zed reserves the right to amend these terms and conditions at any time. In the case of significant changes, members will be notified by email or through a notice on the platform.

12.2 Termination of Agreement

This agreement may be terminated in the following circumstances:

• If the user closes their account
• If 7zed cancels the account due to a serious breach of the terms and conditions
• If the platform is permanently shut down

13.1 Complaints Process

If you have any dispute or complaint, please contact our customer service team first. We will try to resolve the matter as quickly as possible.

13.2 Final Decision

If the matter is not resolved through customer service, it will be referred to 7zed's senior management. In matters relating to game outcomes, the game provider's log data will be treated as the final evidence.

If you have any questions or comments about these terms and conditions, please contact us:

• 24/7 Live Chat Support (in Bengali)
• Email: [email protected]

Our support team is active Monday through Sunday, 24 hours a day. We generally try to resolve your issue as quickly as possible.

For more information, you can also visit our About Us and FAQ pages.